terms and conditions PDF Print E-mail

Provisional booking of accommodation should be made by phone or email.   A deposit of 40% should be received within 7 days of the provisional booking being made.  A receipt will be issued for the amount received.  Bookings are valid from 1.00 pm on the day of arrival to 10.00 am on day of departure however, this may vary according to flight arrival time, flight departure.  Any changes to the above arrival and departure times must be approved and arranged beforehand.  

Terms of payment:
A deposit of 40% of the total price; the balance of payment must be received not less than 28 days before the date of arrival .  The owner reserves the right to regard the booking as cancelled if the balance of the price remains unpaid after the due date, and shall be entitled to retain any deposit paid.  For bookings made less than 28 days prior to the arrival , immediate payment of the total cost is required.  Remittance made by bank transfers.  

Cancellation by the Client:
Cancellation must be in writing.  Cancellation of accommodation will apply from the date of receipt of the written cancellation advice.  The following charges will apply:
More than 28 days prior to arrival date:  10% of total cost
27-14 calendar days prior to arrival date:  60% of total cost
13 calendar days or less prior to arrival date: 100% of total cost

Cancellation by the owner:  
In the e very unlikely event that specific accommodation ceases to be available as booked, the owner will refund the client all monies paid (including the deposit).

The apartment is not cleaned daily but weekly.  

Key Collection:  
Full details of key collection will be confirmed once final documentation has been issued.  

The owner shall not be liable for any injury, damage, loss, accident, delay or irregularity that may be caused to person or property however caused or arising during the accommodation period.  We strongly recommend comprehensive travel insurance.  No responsibility is accepted in the event the client has failed to arrange travel insurance.  

Security Deposit:  
A security deposit of $200.00 will be charged .  

This amount is payable at the time the balance of payment is made and will be held until 4 weeks after the rental property is vacated.  It will then be refunded in full, unless there are agreed costs to be deducted or damages to be compensated.  Otherwise, should any of the equipment or furnishings in the accommodation being occupied by the client be lost or damaged, the client will be required to make immediate cash settlement with the owner for any necessary replacement or repair.